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Harsh C. — Junior Desktop Support Engineer from India

Harsh C.

Junior Desktop Support Engineer

India 1-2 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Harsh C. is a dedicated Desktop Support Engineer currently working at Glam Digital India, where he provides essential technical support and troubleshooting services. His responsibilities include installing and configuring systems and software, managing network connectivity issues, and conducting user training while maintaining thorough documentation. Harsh's technical proficiency extends to cloud computing, where he is skilled in the deployment and management of cloud services. He is adept at handling computer hardware through assembly, installation, and troubleshooting tasks. His expertise in networking encompasses LAN/WAN, routers, switches, and wireless setups. Additionally, he is proficient in VMware Workstation, where he effectively establishes and manages virtual machines, and in Active Directory, handling user, group, and security management. Harsh also has experience as a BPO telecaller at RU Loans Distribution Pvt. Ltd., where he excelled in customer communication and sales management. His ongoing education includes a Bachelor of Arts degree and a Diploma in Desktop Cloud Computing, reflecting his commitment to continuous learning and adaptability in an evolving technology landscape.

Experience

  • BPO Telecaller

    RU Loans Distribution Pvt. Ltd · 2023 — 2024
    Handled customer communication through sales calls and managed objections while effectively addressing customer queries to ensure satisfaction.
  • Desktop Support Engineer

    Glam Digital India · 2024 — Present
    Delivered technical support and troubleshooting, installed and configured systems and software, resolved network connectivity issues, and conducted user training while maintaining documentation.

Skills & Expertise

Education

  • Bachelor of Arts
    IGNOU · 2023 — 2025
  • 12th
    CBSE · — — 2022
  • 10th
    CBSE · — — 2020

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