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Harshitha M. — Junior Operations Analyst from India

Harshitha M.

Junior Operations Analyst

India No experience yet
Open to offersNew to Platform
Languages
EnglishTeluguKannadaTamilHindi
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About

Harshitha M. is a dedicated Operations Analyst at ANZ Banking Group, Bengaluru, excelling in the financial industry by reviewing and validating loan applications to ensure they meet regulatory policies. She acts as a pivotal liaison among lenders, credit teams, and solicitors, aiding in the seamless processing of loans. Her responsibilities include managing the end-to-end tracking of loan documentation, leveraging automated tools to update customer loan accounts within set deadlines. Harshitha demonstrates strong stakeholder management and problem-solving skills in a high-pressure environment. Previously, she served as a Business Development Executive at Zosh Aerospace, focusing on client relationship building and developing tailored solutions. Her early career included a digital marketing internship at Equinox Tech Solutions, optimizing SEO for an e-learning platform. With a B.Com in Finance and an MBA in Marketing from CMS Business School, Harshitha is proficient in multiple languages and continues to enrich her professional capabilities.

Experience

  • Operations Analyst

    ANZ Banking Group · 2025 — Present
    Reviewed and validated loan applications for accuracy, completeness, and compliance with credit and regulatory policies prior to submission to solicitors. Acted as a coordination point among lenders, credit teams, and solicitors to resolve discrepancies and ensure efficient loan processing. Managed the tracking of loan documentation for timely settlement in line with service-level agreements (SLAs). Utilized automated processing tools to maintain customer loan accounts within set turnaround times. Monitored pipeline queues and followed up with solicitors to address delays in receiving signed loan documents. Ensured data integrity and compliance with internal controls throughout the loan lifecycle while collaborating cross-functionally to improve workflows and operational efficiency.
  • Business Development Executive

    Zosh Aerospace · 2024 — 2024
    Established strong client relationships, enhancing customer satisfaction and promoting repeat business. Engaged directly with customers and partners to develop robust business networks.
  • Digital marketing/intern

    Equinox Tech Solutions · 2023 — 2023
    Created thumbnails and infographics for TheLearnyn, an e-learning platform. Authored articles focused on UI/UX design and worked on search engine optimization (SEO) initiatives for TheLearnyn.

Skills & Expertise

Education

  • Master of Business Administration in Marketing
    CMS Business School · 2022 — 2024
  • Bachelor of Commerce (Honors) in Finance
    REVA UNIVERSITY · — — 2022
  • Pre-University Course in Commerce
    ST. CLARET PU COLLEGE · — — 2019
  • High School
    MES KISHORE KENDRA PUBLIC SCHOOL · — — 2017

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