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Hazel A. — Mid-Level Customer Service Representative, Retention Specialist & Sales Representative from Philippines

Hazel A.

Mid-Level Customer Service Representative, Retention Specialist & Sales Representative

Philippines 1-2 years 500 - 800 USD per month
Actively lookingNew to Platform
Languages
English
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About

Hazel N. A. has substantial experience within both the real estate and business process outsourcing (BPO) industries. In real estate, she contributed to reputable companies such as Empire East Landholdings Inc., SMDC, Ayala Land Inc., and Federal Land Inc. In the BPO sector, she has demonstrated a capacity to deliver client satisfaction and handle challenging clients with ease, having worked with Concentrix Philippines, Convergys Philippines on projects for Telstra and American Express, and Acquire BPO for Hipages. Her education includes a degree as a Nursing Aide from Valencia Colleges Inc. in 2007. Her career reflects her ability to adapt to fast-paced environments, making effective use of her customer service and interpersonal skills while working well within a team.

Experience

  • Customer Service Representative, Retention Specialist & Sales Representative

    Acquire BPO - Hipages · 2020 — 2026
    Provided ongoing support to customers and addressed various service needs.
  • Customer Service Representative & Retention Specialist

    Acquire BPO - Hipages · 2016 — 2019
    Handled customer interactions and resolved service-related issues.
  • Customer Service Representative

    Convergys Philippines · 2015 — 2016
    Supported customer needs while managing account issues.
  • Customer Service Representative

    Concentrix Philippines · 2014 — 2015
    Delivered customer support services and handled inquiries.
  • Real Estate Agent

    Federal Land Inc. · 2013 — 2014
    Focused on real estate transactions and customer engagement.
  • Real Estate Agent

    Empire East Landholdings Inc. · 2012 — 2013
    Engaged in real estate sales and customer service.
  • Real Estate Agent

    SMDC · 2013 — 2013
    Participated in sales activities within the real estate sector.
  • Real Estate Agent

    Ayala Land Inc. · 2013 — 2013
    Involved in the process of property sales and client relations.

Skills & Expertise

Education

  • Two-Year Nursing Aide
    Valencia Colleges Inc. · — — 2007
  • High School Diploma
    Kalilangan Pioneering Institute · — — 2004
  • Elementary School Diploma
    Kalilangan Central Elementary School · — — 2000

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