HAZEL F.
Mid-Level Information Systems Support Specialist
Open to offersNew to PlatformAbout
Hazel T. is a dedicated Management Information Systems Support Staff professional currently serving at the Department of Agrarian Reform in Kalibo, Aklan. With a Bachelor's degree in Information Technology from Garcia College of Technology, Hazel leverages extensive experience in database management and MySQL and SQL technologies to enhance system efficiencies. Within her role, she constructs comprehensive Association Matrices and Physical Data Models for systems like the Aklan Parcelization Process RTM System. She is adept at maintaining data integrity through regular database backups and security audits. Previously, Hazel coordinated ICT resources at St. Anne Montessori School, overseeing the Learner Information System for accurate data management and accessibility. Her certification in Computer Systems Servicing underlines her capability in troubleshooting and enhancing network infrastructure, ensuring optimal performance for organizational communication networks.
Experience
Management Information Systems Support Staff (COS)
Department of Agrarian Reform · 2021 — PresentIdentified record keys for various entities and established an Association Matrix to delineate relationships within the Aklan Parcelization Process RTM System and Aklan Redocumentation Monitoring System. Maintained the database structures and ensured the data's accuracy and completeness. Designed and tested the Physical Data Model for both systems, verifying functionality with existing data. Conducted regular updates and backup for data recovery, as well as security audits to safeguard against unauthorized access. Developed documentation, policies, and procedures while generating comprehensive reports across multiple timeframes. Oversaw the installation and management of the systems in accordance with approved data model designs and facilitated data uploads and downloads. Solved system errors, including installation, upgrades, and troubleshooting hardware and software issues, while enhancing network performance.Information and Communication Technology (ICT) Coordinator/Computer Teacher
St. Anne Montessori School, Kalibo, Aklan Inc. · 2019 — 2021Researched and developed software solutions for multi-lab server workstations tailored to instructional needs. Recommended and implemented upgrades to hardware and software for optimal performance. Managed the scheduling and deployment of software images and established remote access configurations. Maintained laboratory policies while organizing schedules. Performed troubleshooting and repairs on workstations, network servers, and other equipment, ensuring proper documentation was created. Managed the Learner Information System (LIS) to ensure accurate data entry and reporting on student demographics and attendance, along with maintaining backup protocols for system recovery.Clerk/Laborer (COS)
Aklan Provincial Government assigned at Public Attorney’s Office · 2012 — 2019Engaged with clients to ascertain their needs while delivering quality service. Prepared written communications, documents, and reports for various purposes. Handled complaints effectively through clear communication and problem-solving. Organized and maintained files to improve operational efficiency and ensure traceability.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyGarcia College of Technology · 2008 — 2012