Hazel R.

Hazel R. is an experienced Virtual Assistant with a background in client relations as a customer service representative. Currently supporting UK Visa operations, Hazel specializes in documentation review and appointment scheduling for visa processing. She has served as a CSR managing high-volume home warranty accounts, demonstrating expertise in technical troubleshooting, claim adjudication, and coordinating with service contractors to resolve complex customer issues. Her professional experience spans using platforms such as Zendesk, Salesforce, Google Workspace, and industry tools like Sling and Slack to enhance CRM management and operational efficiency across fast-paced business environments.