Hazel A.

Hazel Anne S. is an experienced Customer Service Representative and hospitality professional with a background in the telecommunications, retail, and hotel industries in the Philippines. She has held customer support positions at companies such as Teleperformance, Sitel, VXI, and TaskUs, assisting clients with billing, technical troubleshooting, refunds, and service inquiries for brands including Boost Mobile, Bell Canada, AT&T, and BJ’s Wholesale Club. In the hospitality sector, Hazel Anne S. served as a Guest Service Officer and Waitress at Makati Diamond Residences and New World Makati Hotel, handling front desk operations and providing five-star guest experiences. Proficient in handling calls, email and chat inquiries, file management, and project management tools like Asana and Notion, she is skilled in delivering customer-focused support and administrative tasks within fast-paced and remote environments.