HECTOR J.

Hector J is a seasoned leader with over 15 years of experience in contact center operations and outbound sales, showcasing a consistent record of surpassing performance goals while improving team efficiency and customer experience in both remote and on-site settings. His career encompasses roles such as an Assistant Contact Center Manager at Teleperformance, where he managed a sales campaign for priceline.com, achieving significant improvements in sales rates. As part of the Comcast Xfinity Customer Retention Team, he mastered retention strategies through extensive training. Currently, as a Sales Development Representative at OneStar, Hector continues to leverage his expertise in CRM management and collaboration with marketing teams to drive sales growth and customer relationship building. His tenure at Porch.com included leading sales initiatives for Palmtec Home Inspection Software, demonstrating Hector's proficiency in enhancing customer engagement and market presence. Hector's commitment to operational success is highlighted by his capability in data analytics, CRM tools, and market research, cementing his reputation as a proficient sales and customer experience expert.