Heidy M.

Heidy J. is an administrative and customer service professional from the Dominican Republic with a solid track record in payroll management, customer support, and administrative operations. She has honed her skills managing dynamic environments both on-site and remotely. As a Payroll Analyst at OMSA, she is currently responsible for overseeing payroll processes and generating analytical reports. Her background also includes work as an Administrative Assistant and Property Management Coordinator at Godominican Life, where she excelled in coordinating maintenance and supporting recruitment. Previously, Heidy J. was an Executive Assistant at Dirección General de Pasaportes, managing high-level administrative tasks and HR processes. Her early career as a Customer Service Representative at Stream Global Services further solidified her capabilities in handling client inquiries and problem-solving. Currently, she is developing her English proficiency to expand her opportunities in remote customer service and virtual assistance roles, holding certifications in Customer Service, Payroll & HR Management.