Helen D.

Helen C. is a dedicated Virtual Assistant with a robust background in customer service and administrative support. With five years of experience, she excels in managing emails, organizing files, and handling data entry, ensuring smooth operations for business owners. Helen is adept in roles across diverse industries including finance, travel, and hospitality, having worked as a Senior Operations Representative specializing in Fraud Risk Assessment at Capital One Philippines, and as a Customer Resolution Specialist for AIRBNB at IntouchCX Philippines. Her expertise extends to performing customer service tasks for prestigious accounts like VISA at Teleperformance. She is proficient in both Google Workspace and Microsoft Office, and skilled in CRM, appointment setting, and social media content scheduling. Helen's educational foundation in Hospitality Management and her comprehensive training in the food and beverage sector underscore her multifaceted capabilities.