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Heloiza R. — Mid-Level Sales Operations Coordinator from Canada

Heloiza R.

Mid-Level Sales Operations Coordinator

Canada 3-6 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Heloiza R. is a detail-oriented professional specializing in Sales Operations and Administration, with significant experience in inventory coordination, purchase order tracking, and invoicing. With a strong command of SAP, Microsoft Office, and Google Workspace, she has supported the seamless execution of sales, marketing, and operations tasks across diverse teams. During her tenure at Marcatus QED as a Sales & Marketing Operations Coordinator, Heloiza played a crucial role in tracking purchase orders, shipping logistics, inventory, and pricing, leading to improved operational visibility and a notable 50% reduction in administrative errors. She also collaborated with stakeholders to execute on-time projects, boosting efficiency by 30%. Her expertise in organizing commercial activities ensured a 22% increase in annual revenue. In addition to her operational skills, her multilingual capabilities, fluency in English, Portuguese, and Spanish, enabled her to act as a vital communication touchpoint for client accounts and stakeholders.

Experience

  • Social Media Coordinator

    Ciranda Brasileira · 2017 — 2018
    Managed content calendars, digital coordination, and execution of campaigns while adhering to tight deadlines. Analyzed campaign performance data to inform reporting and enhance engagement. Achieved significant growth in Instagram followers through strategic content planning.
  • Sales & Marketing Operations Coordinator

    Marcatus QED · 2017 — Present
    Facilitated processes relating to purchase orders, shipping, inventory, pricing, and invoicing to enhance operational visibility. Generated consumer and demographic reports for informed decision-making. Collaborated with stakeholders to complete projects efficiently. Served as a contact for stakeholders and client accounts, ensuring effective communication. Initiated a digital document-sharing method to streamline file organization and access. Participated in business development efforts.
  • Brand Ambassador

    Multiple Agencies · 2016 — 2017
    Coordinated retail sampling events, significantly contributing to increased sales. Represented brands in customer environments, upholding service quality. Assisted with in-store promotional activities requiring organizational skills.
  • Sales Specialist (Part Time)

    Knewsales Group · 2016 — 2017
    Provided accurate sales support and strong customer service in a retail setting. Delivered estimates and defined timelines, showcasing attention to detail and effective communication with customers.
  • Retail Sales Associate

    Bath & Body Works
    Offered customer service and sales support in a high-volume retail space. Maintained visually appealing product displays to enhance customer engagement. Assisted with pricing execution and upselling initiatives to boost revenue.

Skills & Expertise

Education

  • Diploma in Customer Service
    Greystone College · — — 2019
  • Diploma in Travel Tourism and Hospitality
    International Institute of Travel · — — 2017
  • Bachelor’s Degree in Business Administration
    Nove de Julho University · — — 2014
  • Bachelor’s Degree in Marketing
    Nove de Julho University · — — 2010