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Henzel D. from Philippines

Henzel D.

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Reliable Virtual Assistant | Administrative Support | Customer Service Specialist


Are you looking for a dependable Virtual Assistant who can help keep your business organized, manage daily operations, and provide excellent client support? You’re in the right place.


I’m Henzel, a highly organized and detail-oriented Virtual Assistant with years of experience in administrative support, customer service, data management, and e-commerce operations. With a strong background in corporate client relations and online business management, I help business owners stay productive and focused on growth while I handle the day-to-day tasks behind the scenes.


Here’s what I can help you with:


✅ Administrative Support

✅ Customer Service Support 

✅ E-Commerce Management 

✅ Social Media Assistance 

✅ Data Management 

✅ Team & Operations Supportt


🛠 Tools I use:

Google Workspace · Microsoft Office · Canva · Gmail/Outlook · Adobe Photoshop (Basic)


💼 Experience Highlights:

• 8 years in Business Client Relations Support at PJ Lhuillier Inc.

• Experience as a Prosecutor’s Assistant handling legal documentation and case records

• Managed a Shopee online store with over 100,000+ sold items

• Strong background in customer communication, organization, and multitasking


I pride myself on being proactive, organized, dependable, and easy to work with. I value clear communication and always aim to provide high-quality support that helps businesses run smoothly.


📩 Let’s connect and discuss how I can support your business goals.

Experience

  • E-Commerce Store Manager

    Shopee Phillippines · 2022 — 2026
    Managed daily Shopee store operations, including product listings, inventory management, order processing, customer support, and promotional campaigns. Monitored sales performance and implemented strategies to improve customer satisfaction and store growth.
  • Business Client Relations Support

    PJ Lhuillier Inc. · 2016 — 2024
    Provided customer and client support, handled inquiries and concerns, maintained client records, coordinated with teams, and assisted with administrative tasks to ensure smooth business operations and customer satisfaction.
  • Legal Secretary

    Department of Justice · 2013 — 2016
    Provided administrative and clerical support to legal professionals, managed legal documents and records, scheduled meetings, prepared correspondence, maintained confidential information, and assisted in daily office operations.

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