HERMO T.

Hermo T. C. is a seasoned professional with extensive experience in customer support and technical helpdesk services. Most recently, he served as a Customer Service Representative at 24.7 AI Philippines, where he managed retail seasonal accounts, notably for Kohl’s Maxwell. Previously, at CGI Philippines, he worked in a technical role, addressing inquiries and solving issues for the BMO Commercial Banking division. His expertise extends across various industries, as demonstrated during his tenure at Comrise Global Solutions supporting Dida Travel and at The Result Companies for Blue Cross & Blue Shield. Based on his credentials, Hermo also played a critical role in public health efforts during the COVID-19 pandemic as a Contact Tracer with D.I.L.G Manila. Holding a certification in Computer System Servicing from MARY CHILES COLLEGE [TESDA NCII], Hermo has foundational training in information technology, completed at the Datamex Institute of Computer Technology. His educational background is complemented by his high school studies at Mariano Marcos Memorial High School, demonstrating his lifelong dedication to enhancing his technical skills.