7 viewsTalent
Hernandez D. — Junior IT Support Specialist from Philippines

Hernandez D.

Junior IT Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Dan Angelo A. H. is a motivated and adaptable professional seeking opportunities in customer service, virtual assistance, or IT support. Currently pursuing a Bachelor of Science in Computer Science at Kolehiyo ng Lungsod ng Lipa, he combines academic training with practical experience gained in various roles, including working as a Customer Service Representative at Teletec, MOA from 2023 to 2025. In this role, he effectively handled customer concerns via email, particularly regarding food delivery issues, demonstrating strong communication and Microsoft Office proficiency while meeting monthly performance targets. Previously, he completed an internship as an IT Department Trainee at Mount Malarayat Golf and Country Club Inc., where he assisted in troubleshooting, software installation, and system maintenance. With a solid foundation in technical tasks and documentation, Dan is a fast learner skilled in time management and collaboration, capable of adapting to dynamic online work environments. A native of Lipa City, Batangas, Dan is committed to contributing to organizational success through efficient and reliable work performance.

Experience

  • Customer Service Representative, Email Support

    Teletec, MOA · 2023 — 2025
    Managed customer concerns via email related to food delivery issues, providing solutions and support while adhering to service quality standards. Collaborated with a team to achieve monthly performance targets.
  • Waiter

    Mount Malarayat Golf and Country Club Inc. · 2020 — 2022
    Assisted customers to ensure a positive dining experience while working efficiently in a fast-paced environment. Collaborated with team members to deliver quality service and professionally addressed customer requests and concerns.
  • IT Department Intern / OJT Trainee

    Mount Malarayat Golf and Country Club Inc. · 2020 — 2022
    Engaged in basic troubleshooting, software installation, and system maintenance. Supported IT staff with daily technical tasks and documentation while gaining hands-on experience in IT operations and technical support.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    Kolehiyo ng Lungsod ng Lipa · 2022 — 2026
  • Senior High School
    San Isidro Integrated National High School · — — 2021
  • Junior High School
    San Isidro Integrated National High School · — — 2019

Interested in this professional?

Sign in as an employer to save this profile or invite Hernandez D. to a job.

Sign in as an employer