Hesham M.

Hesham M. is an experienced Inside Sales Representative with a robust track record of excelling in customer-facing roles across various industries. With expertise in outbound cold calling and appointment setting, he has effectively converted prospects into sales using CRM tools for efficient lead tracking and pipeline management. Hesham has consistently met or exceeded weekly and monthly sales targets, demonstrating proficiency in customer relationship management and performance-driven sales strategies. His experience includes roles at Tryaladdin as a B2B Appointment Setter, Privytrips as a Travel Agent, and Oaktree Equity as a Cold Caller & Account Representative. At Heritage College, he served as an Admission Advisor, providing critical guidance to students. Additionally, Hesham's background includes advisory consulting at Concentrix and customer service roles at Teleperformance and Global Gate International Fairs. His skills encompass CRM software proficiency, lead qualification, itinerary management, and the use of GDS systems like Amadeus. Hesham has also contributed to language education through his role as an Online Course Instructor on Udemy.