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Hisham S. — Senior IT Infrastructure and Cybersecurity Manager from Egypt

Hisham S.

Senior IT Infrastructure and Cybersecurity Manager

Egypt 3-6 years
Open to offersNew to Platform
Languages
EnglishArabic
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About

Hisham E. is an accomplished Senior IT Infrastructure, Cybersecurity & Operations Manager with over 20 years of experience in managing enterprise and multi-site IT environments. Based in Cairo, Egypt, he has a rich history of leadership across sectors including manufacturing, retail, healthcare, logistics, media, education, and real estate. Hisham is recognized for ensuring operational stability, high availability, and security of mission-critical systems. He has an established record of working with both regional and multinational organizations, ensuring compliance and enhancing business continuity. Notably, Hisham has contributed to the optimization of AI training ecosystems with global platforms, improving Large Language Models (LLMs) through data annotation and quality evaluation. His experience is further enriched with expertise in areas such as cloud environments including Microsoft Azure and Microsoft 365 and security operations using Fortinet and Sophos technologies. Hisham has also played a crucial role in IT governance, disaster recovery, and vendor management, aligning technology strategies with business goals.

Experience

  • AI Training Specialist & Data Annotator (Freelance)

    Global AI Platforms (Appen, Toloka, Clickworker, Hive Micro, Microworkers) · 2023 — Present
    Assessed AI prompt adherence and improved the performance of Large Language Models (LLMs). Utilized Python for automating data workflows and optimizing annotation pipelines. Executed precise image annotations and quality assessments while managing extensive data collection initiatives, including transcription and UX testing for AI applications.
  • Head of IT Infrastructure & Cybersecurity

    Akhbarelyom Investing Company · 2016 — Present
    Directed the IT infrastructure, cybersecurity, and operations for a large, multi-site enterprise across various industries. Developed and enforced governance frameworks and security policies. Supervised data centers, cloud implementation, and disaster recovery strategies. Coordinated cross-functional teams and third-party vendors in diverse locations.
  • IT Infrastructure & Operations Manager

    Dar Akhbarelyom · 2007 — 2015
    Oversaw IT operations for over 2,500 users in the media and publishing sectors. Designed Cisco networks and implemented cybersecurity measures. Managed migrations to updated Windows Server and Microsoft systems, while establishing disaster recovery protocols. Built and led teams focused on infrastructure and security within a zero-downtime environment.
  • Technical Support Engineer / Network & Infrastructure Administrator

    PC-LINK · 2005 — 2007
    Executed comprehensive IT infrastructure deployments, including LAN/WAN systems and secure email solutions. Provided both onsite and remote technical support to enterprise clients spanning various industries.

Skills & Expertise

Education

  • Bachelor of Science in Electronics & Communications Engineering
    Helwan University · — — 2005

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