Honey G.
Mid-Level Office Administrator
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About
Honey Grace D. is an administrative professional with five years of experience supporting operations in the legal, automotive, and business process outsourcing industries. As a Secretary and Service Administrator at Galgo, Racho, Wakan & Bohol Law Firm and Nissan Tagum Aftersales, she managed document drafting, email and phone communications, payroll preparation, and scheduled appointments, demonstrating her knowledge of Google Workspace and Microsoft Office. At IBEX Global Solutions, Inc., she served as a Customer Service Representative handling inbound healthcare calls. In her role as Sales Admin at image Davao Mobility Corporation-BYD Tagum Branch, she managed bank confirmations, insurance policies, bank loan documents, unit releases, and daily payment reports. Her expertise includes social media management, report generation using CRM and YANA, and supporting organizational efficiency across diverse business domains.
Experience
Sales Admin
image Davao Mobility Corporation-BYD Tagum Branch · 2025 — 2026Issued email confirmation for bank transactions and insurance policies. Utilized the system to apply CTPL for insurance. Maintained communication regarding tagging and releasing units via Viber, while also preparing and checking bank loan documents for car releases. Monitored and requested office supplies, along with processing daily financial reports.Secretary
Galgo, Racho, Wakan & Bohol Law Firm · 2022 — 2025Managed social media by boosting posts, scheduling content, and responding to inquiries. Handled inbound and outbound calls for service caravan appointments. Prepared manual and overtime payroll, as well as KPI, WIP, and SOW reports using CRM and YANA. Drafted and edited legal documents, coordinated lawyer’s hearings via Google Calendar, and communicated with clients through phone and email. Processed daily financial reports, received and deposited payments, and monitored office supplies.Customer Service Representative
IBEX Global Solutions, Inc. · 2025 — 2025Handled inbound calls in the healthcare sector.Service Administrator
Nissan Tagum Aftersales · 2019 — 2021Processed inbound and outbound calls for service caravan appointments. Created and managed manual and overtime payroll, while preparing KPI, WIP, and SOW reports for weekly and month-end reporting using CRM and YANA. Drafted and edited legal documents, scheduled hearings for lawyers through Google Calendar, and maintained communication with clients via phone and email.
Skills & Expertise
Education
- Bachelor of Science in Office Administration-Office ManagementKCAST · 2015 — 2019
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