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Honey B. — Mid-Level Business Travel Consultant from Philippines

Honey B.

Mid-Level Business Travel Consultant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Honey Bee B., based in Cebu City, Philippines, is an experienced Business Travel, Virtual Assistant, and Operations Support professional with over four years in the field. Her expertise lies in managing complex travel arrangements for corporate clients, utilizing her capabilities with Global Distribution Systems like Amadeus, Sabre, and Worldspan. Notably, she has experience as a Business Travel Consultant at EXL Philippines, where she handled high-volume travel calls, coordinated with airlines and vendors, and managed complex travel disruptions. As a Virtual Assistant, Honey Bee provided comprehensive administrative support, including calendar management and lead qualification. Her background also includes a role at Enshored, offering back-office support and handling sensitive data. Honey Bee holds a Bachelor of Science in Hospitality Management from the University of San Jose–Recoletos and has obtained TICO Certification from the Travel Industry Council of Ontario.

Experience

  • Business Travel Consultant / Floorwalk Support

    EXL Philippines · 2024 — 2026
    Managed high-volume corporate travel calls, handling bookings, reissues, exchanges, and cancellations. Coordinated with airlines and vendors to resolve complex travel disruptions, while also supporting new hires in the Floorwalk Support role.
  • Virtual Assistant / Personal Assistant

    Freelance · 2024 — 2024
    Provided administrative assistance through calendar management, inbox support, and task coordination. Conducted outbound calls for appointment setting, maintained CRM records, qualified prospects, and supported follow-ups related to sales.
  • Back Office Support – Travel Agent

    Enshored · 2022 — 2024
    Handled calls and emails, processed sensitive data, and prepared reports while supporting shared services operations.
  • Customer Service Representative

    Teleperformance · 2021 — 2022
    Managed inbound customer interactions across various channels, ensuring sustained high satisfaction ratings.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    University of San Jose–Recoletos · 2020 — 2024

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