Post a Job Free
4 viewsTalent
Honeybee S. — Junior Warehouse Administrative Support Leader from Philippines

Honeybee S.

Junior Warehouse Administrative Support Leader

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Honeybee S. is an accomplished team leader with a proven track record in overseeing an 8-person team while ensuring quality standards are met and tasks are completed in a timely manner. As a leader in the warehousing and customer service industry with Jori International from March 2022 to April 2026, Honeybee made a significant impact by implementing effective communication training and regularly updating management on team progress. With a Bachelor of Arts in Mass Communication, Honeybee excels in executive team leadership, attention to detail, and problem-solving. Previously, as a Subject Matter Expert at Cognizant Philippines, Honeybee demonstrated prowess in assisting difficult health insurance cases, maintaining high-volume customer communications, and tracking customer records with precision. Passionate about employee mentorship, Honeybee emphasizes that attention to detail is crucial for achieving quality results in any industry.

Experience

  • TEAM LEADER / WAREHOUSE ADMINISTRATIVE SUPPORT

    JORI INTERNATINAL · 2022 — 2026
    Supervise a team of customer care specialists, ensuring tasks are equitably assigned and completed on schedule. Conduct quality checks on all work and provide weekly updates to management regarding team progress. Collaborate with other supervisors to offer assistance with their tasks as needed. Facilitate training in effective communication across departments when required, and represent the company at local conferences to gather new ideas.

  • SUBJECT MATTER EXPERT

    COGNIZANT PHILIPPINES · 2018 — 2020
    Assist agents in managing difficult callers and escalated cases related to health insurance. Collaborate closely with the team leader on additional tasks and report on team KPIs and progress at the end of each week. Ensure timely handling of customer responses, managing high volumes of customer communication while maintaining quality. Track customer records for accuracy, update information, and support follow-ups using CRM tools.

Interested in this professional?

Sign in as an employer to save this profile or invite Honeybee S. to a job.

Sign in as an employer