Honeylyn O.

Honeylyn R. is an experienced Senior Associate Researcher and Virtual Assistant with a demonstrated background in market analysis, client support, and project coordination, particularly within the e-commerce and business process outsourcing industries. At SBGG Company, she conducted market research on eBay, identified profitable products, and set sales quotas, directly contributing to improved team performance. Her previous role as a Customer Service Representative at ResultsCX Company involved managing customer inquiries through email and chat, documenting interactions, and optimizing service workflows to achieve high performance metrics. In the tourism sector, she has supported event planning and front-desk operations during her internship at the Department of Tourism and led a capstone project focused on data analysis and sustainable environmental practices among accommodations in Batangas. Proficient in Microsoft Word, Excel, PowerPoint, and basic design tools, Honeylyn leverages her strong attention to detail to ensure accurate and high-quality work across all professional settings.