Hope N.
Mid-Level Oil & Gas Quality Assurance Specialist
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Hope N. is a seasoned Quality Assurance & Quality Control Supervisor with almost a decade of experience across the Oil & Gas, Manufacturing, and Medical Devices industries. In her current role at TotalEnergies EP Uganda, she oversees quality activities for drilling and well construction, ensuring alignment with company and industry regulations, implementing ISO 9001 and API Q2 quality management systems, conducting supplier audits, managing non-conformities, and driving efforts to reduce Non-Productive Time (NPT). Previously, as a Chemist at East African Medical Vitals, Hope developed SOPs, maintained GMP and ISO 13485 compliance, supervised lab and process operations, and supported CQV protocols for medical glove manufacturing. At Nice House of Plastics, she led system implementation for ISO 9001:2015 and resolved customer complaints through robust root cause analysis. Her expertise includes regulatory compliance, internal audits, process validation, and SAP ERP management within high-stakes production environments.
Experience
Quality Assurance & Control Assistant Supervisor
TotalEnergies EP Uganda (via Aldelia) · 2022 — PresentOversaw quality assurance and quality control tasks for drilling and well construction, ensuring compliance with both company standards and relevant industry regulations. Implemented and monitored the Quality Management System based on ISO 9001 and API Q2. Reviewed and validated inspection plans, quality procedures, and technical documents related to drilling equipment and materials. Managed inspections and verifications of critical well equipment to meet engineering specifications. Verified material test certificates and ensured traceability while witnessing non-destructive testing activities. Handled non-conformance processes including NCR issuance and root cause analysis, tracking corrective and preventive actions. Collaborated with contractors and vendors to align with projectChemist
East African Medical Vitals · 2020 — 2022Developed and executed standard operating procedures while performing internal audits to ensure compliance with GMP and ISO 13485 requirements. Trained team members and facilitated process improvements to enhance efficiency and product quality. Optimized chemical formulations and treatment processes to align with product and water quality standards. Monitored operations in water/wastewater treatment and glove manufacturing processes to ensure compliance with established standards. Conducted laboratory testing and analysis including tensile strength, viscosity, pH, BOD, COD, and TSS for quality assurance purposes. Investigated defects and process deviations, implementing CAPA to improve reliability and efficiency. Evaluated raw materials and chemicals to confirm quality consistencyQuality Assurance & Improvement Associate
Nice House of Plastics · 2016 — 2019Executed product quality standards in accordance with regulatory requirements. Performed laboratory tests, conducted online inspections, and evaluated customer samples. Facilitated the implementation of ISO 9001:2015 systems at the Namanve site. Managed entries in SAP and coordinated visits from both internal and external customers. Provided training to operators and technicians regarding GMP and product quality. Addressed customer complaints through root cause analysis, successfully reducing recurring defects.
Skills & Expertise
Education
- Master of Science in Oil & Gas with Energy ManagementUniversity of East London · 2025 — Present
- Postgraduate Diploma in Project Planning & ManagementUMI · 2022 — 2025
- BSc. Chemical EngineeringKyambogo University · 2012 — 2016
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