icaro D.

Ícaro de J., based in Feira de Santana, Brazil, is currently pursuing a degree in Financial Management at Estácio University. With extensive experience in digital customer support and marketing, he excels in enhancing user experiences and driving business outcomes. As a Digital Affiliate at Shopee, he has been managing marketing strategies, focusing on audience engagement and performance optimization. Ícaro is adept in using digital communication channels like chat and WhatsApp Business, and skilled in marketing content and copywriting. He also possesses technical proficiency with productivity tools such as Excel, Google Workspace, and Microsoft Office. His commitment to high productivity in remote work settings is supported by his complete home office infrastructure. Fluent in Portuguese and with basic proficiency in English and Spanish, a swift learner, he is eager to apply his skills in digital customer service and marketing to improve client satisfaction and operational efficiency.