Ikramul M.
Mid-Level Hospitality
Open to offersNew to PlatformAbout
Ikramul M. is a seasoned waiter and barista currently working at Esad in Riyadh, Saudi Arabia, with over six years of experience in the hospitality industry. He has effectively honed his customer service skills, ensuring a welcoming atmosphere that enhances customer satisfaction. With adeptness in cash handling and transaction processing, Ikramul guarantees accuracy and accountability in financial transactions. His commitment to maintaining high standards is evident in his adherence to hygiene protocols, contributing to food and beverage safety. Known for his problem-solving abilities, he efficiently resolves complaints, ensuring guest satisfaction. His educational background in administration and accounting from Amity University complements his practical experience, making him proficient in time management essential for his fast-paced role. Fluent in English, Hindi, and Bengali, Ikramul also possesses a beginner's proficiency in Arabic, enabling him to communicate effectively in a multinational environment.
Experience
waiter and barista
esad · 2020 — PresentCultivated strong interpersonal skills while interacting with a diverse clientele in a busy environment. Ensured a welcoming atmosphere, enhancing customer service. Collaborated with colleagues to improve service processes for greater efficiency. Gained experience in cash handling and transaction processing with a focus on accuracy. Demonstrated adaptability through quick learning of menu items and beverage preparation techniques. Built positive relationships with customers, leading to customer satisfaction. Maintained high standards of cleanliness and organization within the workspace. Committed to providing exceptional service as a waiter, barista, and cashier.Hospitality
Easd human resources · 2020 — PresentProvided exceptional guest care by treating patrons with respect and professionalism. Created a welcoming environment where guests felt comfortable. Efficiently addressed complaints, showcasing strong problem-solving abilities for guest satisfaction. Adhered to hygiene and cleanliness standards for food and beverage safety. Participated in safety protocols to prepare for emergencies, ensuring a secure space. Fostered open communication with team members, contributing to a team-oriented culture. Developed skills in multitasking and time management, essential for a fast-paced role.
Skills & Expertise
Education
- Bachelor's degree in Administration And AccountingAmity University · — — 2024
Interested in this professional?
Sign in as an employer to save this profile or invite Ikramul M. to a job.
Sign in as an employer