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Ilona B. — Mid-Level English Language Consultant from Poland

Ilona B.

Mid-Level English Language Consultant

Poland 3-6 years
Open to offersNew to Platform
Languages
EnglishPolish
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About

Ilona B. is a skilled professional with over 10 years of experience in international communication and hospitality. With a native-level command of English gained from 15 years in the UK, she excels in providing personalized service and managing client requests using digital tools. Currently working as an English Language Consultant, she conducts professional consultations and manages consultative sales, ensuring personalized educational solutions and high client satisfaction. Previously, she worked as a Translator & Interpreter, facilitating consecutive interpretation for business meetings and translating documentation with precision. Her background also includes a role as a Senior Support Worker in the United Kingdom, where she coordinated schedules and managed communications in high-responsibility settings. Ilona is continuously advancing her expertise through an English Philology B.A. program while leveraging her educational foundation from Hospitality Technical School in guest relations and travel planning.

Experience

  • English Language Consultant

    Online · 2021 — Present
    Provided professional consultations and trial sessions, identifying client needs and delivering personalized educational solutions. Oversaw the complete sales cycle for new clients, beginning with initial contact and service presentations, culminating in onboarding and relationship management. Crafted customized service plans and itineraries aimed at personal development, ensuring high client satisfaction. Employed messaging platforms and email for continuous support, updates, and seamless remote service delivery.
  • Translator & Interpreter

    Freelance · 2020 — 2021
    Performed consecutive interpretation for business meetings and phone consultations. Executed translation of business and official documents, maintaining a strong focus on consistency.
  • Senior Support Worker

    United Kingdom · 2015 — 2020
    Coordinated complex scheduling and management of specialized documentation. Handled multi-channel communication in environments demanding high responsibility.

Skills & Expertise

Education

  • Hospitality Technical School
    Hospitality Technical School · 2002 — 2006
  • Bachelor of Arts in English Philology
    unknown