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ilonah J. from Philippines

ilonah J.

Philippines No experience yet
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Languages
EnglishTagalog
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About

Ilonah J. is an experienced professional with a background in administrative, retail, and technical support roles across organizations in the Philippines. Currently serving as a Technical Assistant for the Girl Scouts of the Philippines Calbayog City Council, Ilonah manages documentation, maintains technical records, and coordinates between technical teams and stakeholders. She previously worked as a Supervisor at Sophia's Bread and Pastries in Borongan City, where she enhanced branch revenue and implemented marketing strategies. Earlier experience as a Computer Attendant at Ading Computer Shop and Virsco Home Depot involved database maintenance, operational reporting, and supporting hardware and software systems. Ilonah’s educational background in Associate Computer Tech: Web Development Design is complemented by training in QuickBooks Bookkeeping and English proficiency.

Experience

  • Technical Assistant

    GIRL SCOUTS OF THE PHILIPPINES CALBAYOG CITY COUNCIL · 2024 — Present
    Oversee documentation processes, which include generating reports, maintaining project logs, managing vendor contracts, and recording meeting minutes.

  • Supervisor

    SOPHIA'S BREAD AND PASTRIES · 2022 — 2023
    Implemented effective sales strategies to enhance branch revenue while nurturing strong customer relations. Executed various quality process improvements that resulted in a 3% annual sales increase. Developed innovative marketing campaigns to broaden the branch's market reach and attract new clientele.

  • Computer Attendant

    ADING COMPUTER SHOP · 2018 — 2020
    Addressed customer inquiries and urgent situations as they arose. Conducted monitoring of computer systems to identify malfunctions and errors, along with performing necessary hardware and software maintenance and updates.

  • Computer Attendant

    VIRSCO HOME DEPOT · 2015 — 2015
    Organized documents by managing forms, photocopying, filing records, and preparing correspondence. Created reports while maintaining daily production logs of activities.

Skills & Expertise

Office and AdminChat SupportPhotoshop ExpertLead Generation Cold CallingWebinar SpecialistPrivate Blog NetworkCustomer Service and Admin Support

Education

  • ASSOCIATE COMPUTER TECH. WEB DEVELOPMENT DESIGN
    NORTHWEST SAMAR STATE UNIVERSITY · 2005 — 2012

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