Ilyssa A.
Senior Dental Healthcare Virtual Assistant
Open to offersNew to PlatformAbout
Ilyssa A., DMD, is a dedicated dental professional with extensive experience as a Dental Healthcare Virtual Assistant and a certified dentist. From December 2024 to June 2025, she served as a virtual assistant, managing patient appointments and ensuring HIPAA-compliant communication for sleep apnea and TMJ disorder consultations. Her proficiency with dental software, particularly MicroMD, facilitated accurate documentation and streamlined patient interactions. Prior to this, she practiced as the owner and dentist at Les Dentaires Dental Attic from April 2017 to December 2024, where she delivered comprehensive care across diverse demographics, utilized radiography for precise diagnosis, and executed complex treatments like root canal therapy with precision. She further honed her skills in insurance verification and patient engagement at Dr. Cameron Kuehne DDS and Dr. Arashiro's specialty practices. Ilyssa holds a Doctor of Dental Medicine degree from Davao Medical School Foundation and is certified in multiple dental software, including Curve Hero, Dentrix, Dentrix Ascend, Open Dental, and MicroMD.
Experience
Insurance Verification Specialist
Dr. Cameron Kuehne, DDS at Sleep Apnea & TMJ specialist · 2025 — 2026Confirmed the active status of patients' insurance and obtained eligibility information. Reviewed policy details, including deductibles and coverage limits, to assist patients in understanding their insurance benefits and estimates. Contacted insurance carriers using phone or online portals to secure necessary approvals or referrals for procedures. Maintained patient records in DENTRIX, adhering to HIPAA guidelines, and managed accounts for patients with multiple insurance plans to clarify payer responsibilities.Dental Healthcare Virtual Assistant
null · 2024 — 2025Managed patient appointments, confirmations, and reminders through phone, email, and MicroMD dental software. Provided virtual front desk assistance by responding to patient inquiries and scheduling follow-ups, while coordinating teleconsultations in compliance with HIPAA. Scheduled consultations for patients with sleep apnea and TMJ disorders, and educated them on virtual instructions for appliance use and care. Monitored patient updates in dental software to ensure accurate documentation.Dentist/Owner
Les Dentaires Dental Attic · 2017 — 2024Managed patient history-taking and charting, while delivering comprehensive dental care to a diverse patient population. Reviewed dental radiography for accurate diagnosis and treatment planning, prescribed medications based on individual patient needs, and diagnosed dental conditions with effective treatment strategies. Skilled in creating removable and fixed dentures, restorations of decayed teeth, as well as performing root canal treatments and surgical extractions with precision.Dentist II
Ministry of Basic, Higher and Technical Education · 2018 — 2024Conducted thorough dental examinations to assess the oral health of patients. Delivered educational dental health presentations to promote oral hygiene practices. Performed atraumatic restorative treatments to maintain and restore dental function while diagnosing a variety of oral health conditions. Administered immediate treatment for pediatric dental emergencies and prescribed medications to manage oral health conditions and postoperative care, along with gathering data for quarterly and annual reports.
Skills & Expertise
Education
- Licensed DentistInstitution not specified · 2017 — Present
- Doctor of Dental MedicineDavao Medical School Foundation · 2010 — 2016
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