Immaculate N.

Immaculate N. is a dedicated Virtual Assistant and Graphic Designer based in Nairobi, Kenya, with over a year of experience in customer support and graphic design. As a freelance professional, she has supported more than five small businesses by managing customer inquiries through WhatsApp and email while maintaining a remarkable 95% response rate within two hours. Her expertise extends to the creation of over 20 social media posts and flyers using Canva, alongside managing administrative tasks such as order tracking and content calendar scheduling through Google Sheets and Excel. Immaculate's educational background includes a Bachelor of Science in Chemistry from Meru University of Science and Technology. Her technical prowess in tools like Google Workspace, MS Word, and Facebook Page Management ensures she communicates effectively with clients and delivers projects punctually.