Immanuel O.
Junior Software QA Tester
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About
Immanuel O. is a proficient Software QA Tester with a deep-rooted passion for software quality enhancement and reliability, having diligently cultivated expertise in manual testing and bug reporting. Currently, he lends his skills to the Cabal - Angiris Project as a Junior Software QA, where he creates and executes test cases for game features, ensuring their stability and functionality. His experience spans across various environments, including web and gaming sectors. Previously, at Smart Power Electric Corp., Immanuel excelled as an I.T. Analyst, managing network infrastructures, configuring firewall settings, and provisioning VoIP systems to bolster operational efficiency. His educational foundation comes from a Bachelor of Science in Information Technology from Colegio de San Juan de Letran - Calamba. Certified in POSTMAN (API Testing) and manual testing, Immanuel utilizes his skills to consistently enhance user experience.
Experience
Junior Software QA
Cabal - Angiris (Cabal Online - Private Server) · 2025 — PresentCreated and executed test cases for game features and functionality, while also performing game testing to identify issues and ensure stability. Reported bugs with detailed information for developer review and fixes, and participated in testing cycles aimed at improving both web and game quality along with user experience.I.T. Analyst
Smart Power Electric Corp. · 2024 — 2025Managed and maintained network infrastructure to guarantee stable business operations. Configured firewall settings and enforced security policies for system protection. Administered VoIP systems and provided technical support to ensure effective communication services. Conducted network audits, assigned static IP addresses for optimization, and troubleshot connectivity issues, addressing concerns related to Wi-Fi, LAN, printers, and other end-user devices.Chat Support Specialist
Zeitwert Inc. · 2019 — 2024Addressed inquiries and resolved technical or product-related issues through chat and email support.Technical Support Representative
Teletech · 2017 — 2018Assisted customers in resolving technical issues by providing step-by-step guidance over the phone.Customer Service Representative
Alorica · 2016 — 2017Helped customers with payments and inquiries related to HMO, including coverage, billing, and benefits, over the phone.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyColegio de San Juan de Letran - Calamba · — — 2024
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