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Indira D. — Mid-Level Site Reliability Engineer from India

Indira D.

Mid-Level Site Reliability Engineer

India 2-3 years
Open to offersNew to Platform
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About

Indira D. is a seasoned Site Reliability Engineer with over 3.5 years of experience managing extensive Kubernetes platforms for mission-critical fintech systems at the National Payments Corporation of India (NPCI). With her expertise in Kubernetes operations, observability engineering, and GitOps automation, Indira ensures a 99.9%+ uptime across large-scale environments supporting AI/ML workloads and over 200 engineers. She has successfully implemented a centralized observability and metrics retention platform, optimized incident response with a comprehensive EFK logging stack, and facilitated self-service ML deployments using customized Helm charts. Indira's proficiency extends to deploying microservices with ArgoCD GitOps pipelines and managing service mesh configurations. Her work in QA engineering involved rigorous testing of fintech applications, evidencing her versatility. Indira is KCNA certified, further underscoring her capability in Kubernetes and cloud-native technologies.

Experience

  • Site Reliability Engineer

    National Payments Corporation of India (NPCI) · 2023 — Present
    Ensured 99.9%+ uptime across three production bare-metal Kubernetes clusters consisting of 50-120 nodes and over 3000 pods for fintech and AI/ML workloads. Developed a centralized enterprise observability platform utilizing Prometheus, Thanos, and Grafana for metrics retention. Established a centralized EFK logging stack across more than 50 production namespaces, streamlining incident triage and resolution. Facilitated self-service ML deployments on Kubeflow for 200+ engineers with customized Helm charts, avoiding production downtime during rollouts. Automated infrastructure provisioning, cluster operations, and Rook-Ceph storage lifecycles using Ansible playbooks. Deployed microservices with ArgoCD GitOps pipelines, configuring Istio service mesh, Envoy proxies, mTLS, RBAC, and network isolation policies.
  • QA Engineer

    National Payments Corporation of India (NPCI) · 2022 — 2023
    Performed manual, regression, and integration testing for high-volume fintech applications including UPI Backoffice, UPI Lite, and URCS core modules. Executed complex SQL queries for validating backend data integrity on production PostgreSQL databases while managing the full defect lifecycle using Jira in an Agile/Scrum environment. Configured and maintained Kafka messaging queues, Redis caching layers, and PostgreSQL components in active QA environments.

Skills & Expertise

Education

  • B.Tech in Information Technology
    VNITSW · 2018 — 2022