Ingrid C.
Junior IT Support Assistant
Open to offersNew to PlatformLanguages
EnglishPortuguese
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About
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Experience
IT Support Assistant
ATM Sistemas em Tecnologia · 2026 — PresentProvided technical support to clients using Java-based business applications and developed features in Java to enhance existing systems. Engaged directly with clients to diagnose issues and offer solutions while documenting support activities for continuous process improvements.Intern / Sales Development Representative (SDR)
Prepara IA Videira · 2026 — 2026Conducted lead prospecting and qualification through structured conversations, ensuring effective communication with clients to identify their needs. Organized and documented relevant information to aid in decision-making.
Skills & Expertise
Education
- Bachelor's Degree in Computer ScienceInstituto Federal Catarinense · 2026 — Present
- Technical Degree in ITInstituto Federal Catarinense · 2023 — 2025
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