irene N.
Mid-Level Medical Virtual Assistant
Open to offersNew to PlatformAbout
Rene M. is an experienced Healthcare Administrator and Certified Medical Virtual Assistant based in Riyadh, Saudi Arabia. With a focus on patient administrative functions, Rene has honed skills in patient registration, appointment scheduling, and collaborating closely with clinical staff to ensure efficient healthcare services. They excel in verifying insurance eligibility, processing co-payments, and handling billing tasks, all while maintaining detailed and confidential patient records via Hospital Information Systems (HIS). Rene's formal training extends across EHR platforms, telemedicine support, and adherence to HIPAA-equivalent confidentiality standards. Their professional tenure includes acting as a Clinical Support Assistant, providing patient care and administrative support in clinical settings. Well-versed in various healthcare technologies, including Epic and Athenahealth, as well as remote productivity tools, Rene effectively manages workflows that align with hospital front-office or remote medical virtual assistant roles.
Experience
Clinical Support Assistant
nullDelivered direct patient care and front-facing support within clinical and community environments, welcoming patients and addressing individual needs. Facilitated patient intake and appointment scheduling by managing bookings, rescheduling, and confirmations according to clinic workflows. Monitored and documented patient vital signs and health status, ensuring medical documentation remained accurate and current. Collaborated with doctors, nurses, and care teams to communicate patient updates and facilitate continuity of care. Executed individualized care plans and followed up with patients to provide timely support. Upheld confidentiality and professionalism in all patient communications and documentation, adhering to privacy regulations. Demonstrated meticulous attention to detail and organizational skills to minimize errors in scheduling and patient records.
Skills & Expertise
Education
- Bachelor's Degree in Business StudiesKyambogo University
Photos
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