Irene D.
Mid-Level Workforce Management Specialist
Open to offersNew to PlatformPortfolios
About
Irene D. is currently contributing her expertise at Concentrix CVG Philippines Inc. since June 2024, where she applies her skills in administration and information technology to support business operations. Previously, she served as a Sr. Representative in WFM Real Time Management at Accenture Inc. (July - October 2023). Her career began at Lee Systems Technology Ventures Inc., where she worked as an HR Admin Officer/CSR from July 2019 to July 2023. Irene holds a Bachelor's degree in Information Technology from 2015 to 2019, which underscores her technical skills. Known for her ability to enhance team success through process improvement, Irene is adept in customer service and teamwork, utilizing her administrative skills to foster adaptability and flexibility in dynamic work environments.
Experience
Sr. Representative, WFM Real Time Management
Concentrix CVG Philippines Inc. · 2024 — PresentManaged real-time workforce management processes to optimize resource allocation and performance.Associate Software Engineer
Accenture Inc. · 2023 — 2023Engaged in software development tasks and contributed to project implementations within the team.HR Admin Officer / CSR
Lee Systems Technology Ventures Inc. · 2019 — 2023Handled administrative tasks and provided customer service support, contributing to operational efficiency.
Skills & Expertise
Education
- Bachelor’s of Science in Information TechnologyInstitution not specified · 2015 — 2019
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