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Isaac K. — Mid-Level Web Development and Digital Operations Specialist from Nigeria

Isaac K.

Mid-Level Web Development and Digital Operations Specialist

Nigeria 1-2 years
Open to offersNew to Platform
Languages
EnglishGerman
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About

Isaac K. is a web development and software engineering professional based in Lagos, Nigeria, with hands-on experience spanning digital operations, customer service, virtual assistance, and digital marketing. As a Virtual Assistant and Operations Support Specialist (Remote), Isaac coordinated administrative workflows, managed CRM Systems, organized business documentation, and leveraged Microsoft Excel for data tracking and reporting. In customer service roles, Isaac handled client inquiries, managed customer records, and supported issue resolution. Within digital marketing, Isaac contributed to Google Ads Platforms campaign structure, lead generation processes, and analytics tracking. Isaac has built responsive websites by applying foundational knowledge of HTML and CSS, while developing skills in JavaScript, Python, and version control. His background includes formal training in web development, software engineering fundamentals, virtual assistance, and digital marketing.

Experience

  • Virtual Assistant | Operations Support Specialist

    null · 2024 — 2026
    Administered business operations by organizing workflows and managing customer records in a structured CRM system. Assisted in the development of proposals and other business documents while facilitating communication between clients and service providers. Maintained documentation repositories and generated reports using Excel for tracking leads and operations.

  • Customer Service Specialist

    null
    Handled client inquiries and managed the documentation processes, ensuring accurate maintenance of customer account records and communication logs while supporting service quality standards and coordinating issue resolution across departments.

  • Digital Marketing Support

    null
    Contributed to the structure of Google Ads campaigns and assisted in generating leads. Aided in organizing landing page content while supporting analytics tracking and reporting.

  • WEB DEVELOPMENT & SOFTWARE ENGINEERING DEVELOPMENT

    null
    Engaged in building responsive websites utilizing HTML and CSS while learning JavaScript for enhancing interactivity. Pursued the understanding of software development principles, version control concepts, and backend development fundamentals while developing problem-solving skills through technical practice.

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