Isaiah R.
Mid-Level HR Officer
Open to offersNew to PlatformAbout
Isaiah Rod M. is an experienced HR Officer and franchise operations professional based in Davao City, with a Bachelor’s in Psychology from Ateneo de Davao University. He has held key roles at Cinnamasters Food Corporation—the commissary and administrative division of Annipie Bakery Café—where he managed employee sourcing and hiring, payroll and staff scheduling, and policy creation, while also overseeing franchise operations, store inspections, and communications with franchisees. In his capacity as Franchise Officer, Isaiah Rod M. conducted operational store audits and facilitated franchisee onboarding, including editing the franchisor’s Operations Manual. His background also includes a customer relations role at Phoenix Publishing House and virtual teaching posts, providing teaching English, curriculum adaptation, and test administration services. His professional domain spans the food service, education, and publishing industries.
Experience
HR Officer
Cinnamasters Food Corporation · 2025 — 2026Reassumed responsibilities as HR Officer, addressing personnel-related issues and staff designations. Facilitated orientations for new franchisees and supported store setup and compliance. Reviewed and updated the franchisor’s Operations Manual and training materials.HR Officer/Franchise Officer
Cinnamasters Food Corporation · 2023 — 2023Sourced, interviewed, and hired new staff members while also managing payroll and staff scheduling. Created incident reports for violations of the Code of Conduct and counseled employees to find mutually beneficial solutions. Worked with the employment agency to ensure attendance and policy compliance. Oversaw the operations of Annipie Bakery Cafe franchisees, conducting store inspections and communicating updates on policies and promotions.Part Time Virtual English Teacher
Wordwise English Online · 2023 — PresentProvided English lessons tailored to the needs of Chinese students, aged 16-45, for both professional and academic goals.Customer Relations Coordinator
Phoenix Publishing House, Inc. · 2019 — 2020Documented client data and managed business transactions, including booking accommodations and arranging transportation. Maintained communication with clients about their orders and collaborated with sales agents to enhance relationships. Addressed inquiries from walk-in customers at the physical store.Virtual Teacher
Bright Kidz Virtual Classroom · 2020 — 2020Instructed Filipino students in subjects such as English, History/Civics, Filipino, and Psychology, including North American teenagers for the Psychology subject.Assistant Test Administrator
Global Resources for Assessment Curriculum and Evaluation · 2018 — 2019Conducted orientations for test proctors regarding their responsibilities. Instructed class advisers on their roles during test administration and compiled data essential for the process.Substitute Teacher
Little Zion Learning Center · 2015 — 2017Coached students in creating unique news articles and taught them editorial writing, descriptive writing, and journalism ethics.
Skills & Expertise
Education
- Bachelor’s Degree in PsychologyAteneo de Davao University · — — 2018
Interested in this professional?
Sign in as an employer to save this profile or invite Isaiah R. to a job.
Sign in as an employer