Ishimwe S.

Samuel I. is a proficient ICT professional from Rwanda, with a solid background in customer service and sales, specifically in the telecommunications sector. With four years of experience as a Customer Care Operations Officer at Airtel Rwanda, he has honed his skills in client retention and customer relationship management. Samuel has a Diploma in Information Technology and Data Processing from the International College of Management Science & Information Technology in Kampala, Uganda, which enhances his capability in web design and utilizing the Microsoft Office Suite. His role as Sales Manager at Westwood Management (Rwanda) Ltd. allowed him to further develop his ability to market and promote services effectively to target customer segments. With additional training in router and modem configuration as well as website development, Samuel seeks to continue contributing to ICT solutions and processes. Fluent in Kinyarwanda and English, and knowledgeable in French and Luganda, he is also adept at training and capacity building in computer literacy. His career is complemented by hands-on experience during his tenure at Kigali Dream Motors and his leadership role as Managing Director of Gasirabo Auto Parts Ltd.