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Isijola O. — Mid-Level Relationship Officer from Nigeria

Isijola O.

Mid-Level Relationship Officer

Nigeria 1-2 years
Open to offersNew to Platform
Languages
English
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About

Olushola I. is a dedicated and results-driven professional rooted in client relationship management and operational excellence. Currently a Relationship Officer at Lapo Microfinance Bank in Lagos, Nigeria, he excels in building and maintaining client relationships, driving sales, and ensuring customer satisfaction. Previously, as a Fulfillment Officer at Whooshng, Olushola demonstrated a keen attention to detail by coordinating order processes and managing inventory levels to optimize efficiency and service delivery. His role as a Data Collection Officer with Ikeja Electric saw him analyze extensive datasets to enhance billing accuracy and operational planning. With a B.Sc. in Economics from Ekiti State University, Olushola is committed to leveraging his skills for organizational growth and personal development in dynamic environments.

Experience

  • Relationship Officer

    Lapo Microfinance Bank · 2026 — Present
    Develop and sustain strong client relationships through exceptional customer service and prompt responses to their needs. Identify business prospects and generate leads to support the organization's sales and growth targets. Handle customer inquiries, complaints, and feedback to ensure satisfaction and retention. Maintain precise client records and account documentation while collaborating with internal departments for seamless service delivery.
  • Fulfillment Officer

    Whooshng · 2025 — 2026
    Oversee coordination and processing of customer orders to guarantee products or services are delivered accurately and efficiently. Keep track of inventory levels, monitor stock movement, and record details to avoid shortages or excess. Work alongside warehouse, logistics, and customer service teams to address delivery issues and enhance operational efficiency.
  • Data Collection Officer

    Ikeja Electric (NYSC) · 2024 — 2025
    Gather, validate, and analyze a significant volume of raw data to support billing accuracy and operational planning. Conduct meter readings, asset verifications, and audits of customer data to ensure accuracy and compliance with data quality standards. Keep organized records of customer consumption patterns and service issues while collaborating with various teams to address discrepancies and facilitate data-driven decision-making.
  • Photographer

    Dodella Pixels · 2021 — 2022
    Capture high-quality images for various events and promotional purposes based on client specifications. Utilize professional photo editing software to refine images for a polished appearance. Plan lighting, backgrounds, and camera setups to ensure superior image quality while managing digital files and client projects effectively.

Skills & Expertise

Education

  • B.Sc. in Economics
    Ekiti State University · 2015 — 2019

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