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Isra M. from Kenya

Isra M.

Kenya Less than 1 year
Open to offersNew to Platform
Languages
EnglishArabic
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About

Isra M. is a computer science graduate from Bosaso University, where she obtained her bachelor's degree in 2024. She has further enhanced her technical profile by acquiring a certification in graphic design in 2025. During her academic journey, she developed strong problem-solving skills and programming knowledge, positioning herself as a competent professional eager to contribute to innovative technology projects. Her work experience includes a customer service role, where she excelled in assisting customers, handling inquiries, and resolving complaints. This role honed her ability to build positive customer relationships and maintain a welcoming shop environment. Fluent in both English and Somali, and with intermediate skills in Arabic, Isra effectively engages with diverse customers and collaborates with team members to provide excellent service.

Experience

  • Customer Service

    ISRA MOHAMED · 2024 — Present
    Assisted customers in selecting products that matched their preferences and handled inquiries, complaints, and returns with professionalism. Maintained a clean and inviting shop atmosphere while building relationships with customers to encourage their return. Provided answers to customer queries and collaborated effectively with team members, demonstrating flexibility in addressing customer issues.

Skills & Expertise

Education

  • Bachelor of computer science
    BOSASO UNIVERSITY · 2020 — 2024

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