Ivan L.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Ivan L. is an IT professional with experience in technical support and clerical administration in diverse business environments in Naga City and Albay. As an IT Associate at NFEZ INC., he managed Windows Data servers and user access, provided daily IT support to over 100 employees across multiple offices, and maintained network infrastructure including routers, switches, and P2P links. His responsibilities extended to deploying and supporting virtual machines using Hyper-V, handling SQL database backup and updates for attendance and POS systems, and installing CCTV systems and business hardware. Previously, Ivan contributed to Peso Resources Dev. Corp., supporting NGCP by managing document processing, coordinating logistics, and supervising records. He also served as a Data Encoder for Queue Lynx Drug Testing Laboratory, overseeing data accuracy and confidentiality. Ivan earned a Bachelor of Science in Information Technology from STI College.
Experience
IT ASSOCIATE
NFEZ INC. · 2024 — 2025Managed Windows Data server and user access, along with remote troubleshooting. Delivered daily IT support to over 100 employees in various offices by diagnosing and resolving hardware, software, and network issues to minimize downtime. Established and maintained network infrastructure, including routers, switches, access points, and P2P links. Deployed and provided support for virtual machines using Hyper-V, performing basic issue resolution. Conducted SQL database tasks such as verification, updates, and backups for Attendance and POS systems. Installed and maintained CCTV systems, as well as desktop hardware, printers, and business software.CLERICAL SUPPORT
Peso Resources Dev. Corp. · 2022 — 2023Inspected and encoded documents, ensuring complete and proper logging for processing. Coordinated requests for document handling, including scanning, printing, shredding, and overseeing records disposal. Maintained centralized records while monitoring the inventory of office supplies. Assisted in organizing NGCP events through logistics and supplier coordination. Managed travel bookings, mail requests, and third-party billing tasks. Prepared reports and handled discrepancies in vendor billings.ASC DATA ENCODER
Queue Lynx Drug Testing Laboratory · 2021 — 2022Encoded data into computer systems or databases with accuracy and efficiency. Updated and maintained existing data records while ensuring confidentiality of sensitive information. Developed and implemented data entry standards and procedures.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySTI College · 2015 — 2019
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