Ivy C.
Mid-Level Administrative Specialist
Open to offersNew to PlatformAbout
Ivy C. is an accomplished administrative professional based in Dubai, UAE, with a career spanning roles such as Administration Assistant, Receptionist, and Administrative Coordinator. With a robust background in managing administrative duties, she expertly prepares reports, coordinates visa processing, and oversees internal documentation. Ivy excels in using critical software like Shopify, TallyERP, and QuickBooks, enhancing efficiency in financial and operational processes. Her experience includes optimizing retail and inventory management, facilitating customer service, and supporting HR functions. She has proven expertise in consolidating sales forecasts, monitoring resources, and leading payment processing for international shipments. Her fluency in English and proficiency with MS Office applications further augment her comprehensive administrative skill set, making significant contributions across various sectors.
Experience
Administration Assistant
null · 2024 — PresentResponsible for preparing daily, weekly, and monthly reports. Managed the filing of internal memos and reported to the operations manager regarding documents needing signatures. Consolidated fleet and retail sales targets and budgets for multiple showrooms. Monitored keys for the division's cars and prepared documentation for demo units, including registration and cancellation. Handled warranty registrations in the Yamaha portal and prepared reports for First Free Service on a quarterly basis. Oversaw the distribution of Vehicle Certificates to sales staff and ordered necessary office supplies. Managed visa processing and travel requests and prepared attendance files and overtime for the HR team. CoordinatedReceptionist / Administrative Officer
null · 2022 — 2024Greeted and directed visitors upon arrival. Reported to the general manager and CEO about supplier samples while communicating with the international team regarding management needs. Responsible for receiving, sorting, distributing, and dispatching samples from suppliers. Provided customer support for inquiries and complaints through various channels including phone and email, while converting inquiries to sales. Assisted colleagues with administrative tasks such as updating order trackers. Prepared vouchers, payment links, and tax invoices for international shipments, while also creating and tracking AWBs for deliveries. Maintained retail stock records and submitted accurate expense reports. Compiled employee records and assisted HR in coordinating candidateAdministrative Coordinator
null · 2020 — 2022Managed the general manager's calendar and ensured meetings were efficiently coordinated. Checked colleagues' calendars for task deadline reminders and maintained the website by adjusting inventory, pricing, and product descriptions while handling backend code. Set up tools and applications for the website and researched tactics for improving its design. Oversaw the social media and Amazon accounts, while updating sales, inventory, and delivery reports. Processed orders through the Shopify backend and communicated with customers concerning their inquiries. Scheduled deliveries with customers and coordinated with drivers, addressing issues related to returns and refunds in collaboration with the warehouse. Assisted showroom visitors with sales
Skills & Expertise
Education
- Bachelor of Science in AccountancyManila Central University · 2014 — 2019
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