Ivy M.

Ivy M. is an experienced and effective sales representative with over a decade in the field, specializing in managing business, professional, and corporate client accounts. Throughout her career, she has consistently exceeded sales goals by more than 15% each quarter. Her proficiency in providing information and selling items to clients, combined with her ability to swiftly identify customer needs and offer solutions, positions her as a strong asset in the sales industry. Currently, Ivy M. serves as a Customer Retention Specialist at Resolved CX in New York, where she excels in resolving customer queries, developing product presentations, and ensuring customer satisfaction. Previously, she held roles as a Family Advisor at Caring.com and a Virtual Assistant at Tash Advertising, where she honed her skills in customer service, administration, and client relationship management. Her educational background includes a Bachelor of Arts in Sociology from the Assumption College of Davao. Her multilingual abilities in English and Filipino further augment her international communication skills.