Ivy A.
Senior Reservations and Revenue Manager
Open to offersNew to PlatformAbout
Ivy A. is a seasoned Reservations and Revenue Manager with over a decade of experience in the hospitality industry, adept in Sales and Marketing, and customer service. Ivy's expertise lies in crafting strategic pricing and inventory management solutions to enhance revenue and occupancy rates, particularly demonstrated at Rahaa Resort and OBLU by Atmosphere in the Maldives. She has a deep understanding of reservation systems and Yield Management, contributing significantly to maximizing business goals. Her educational background includes a Bachelor's Degree in Information Management from the Ateneo de Cagayan - Xavier University, equipping her with the skills to thrive in a fast-paced, team-oriented environment. Ivy balances guest satisfaction with operational objectives, uniquely positioning her to manage PMS and Revenue Management Systems effectively. Her role has extended into the digital sphere, where she has developed strategies for online marketing, social media management, and influencer partnerships to build brand awareness.
Experience
Reservations and Revenue Manager
Rahaa Resort, Laamu Maldives · 2022 — 2025Directed yield management and monitored room reservations while forecasting optimum selling strategies. Configured rates and adjusted pricing as necessary, oversaw OTA bookings, and ensured rate parity compliance. Implemented hotel inventory distribution strategies, maintained accurate rates in the PMS and partner portals, and developed revenue forecasts.Social Media Manager
IvyWeblogbiz · 2021 — 2022Managed all aspects of social media, including strategy, content creation, channel management, and reporting. Analyzed engagement data to identify customer interaction trends, planned digital campaigns aimed at building online communities, and coordinated influencer marketing campaigns.Reservations Manager
OBLU by Atmosphere at Helengeli, Maldives · 2018 — 2019Oversaw the Reservations Department by performing yield management and tracking room reservations. Executed pricing strategies through rate configuration, maintained the PMS and Revenue Management Systems, monitored OTA bookings, ensured adherence to rate parity, and implemented effective inventory distribution strategies.Asst. Reservations Manager
OBLU by Atmosphere at Helengeli, Maldives · 2018 — 2018Supported the reservations function by assisting in yield management and tracking room reservations. Aided in the execution of pricing strategies and contributed to the maintenance of the PMS and Revenue Management Systems.Reservations Supervisor
OBLU by Atmosphere at Helengeli, Maldives · 2017 — 2018Oversaw reservations, ensuring optimal occupancy through effective management and coordinated responses to customer requests.Reservations Officer
OBLU by Atmosphere at Helengeli, Maldives · 2015 — 2017Processed reservations and facilitated communication with clients regarding booking terms, conditions, and payment policies.Guest Service Coordinator
Atoll Paradise Pvt Ltd., Maldives · 2013 — 2013Managed customer service operations, ensuring client satisfaction and effective communication across multiple departments.Customer Service Executive
Atoll Paradise Pvt. Ltd, Maldives · 2012 — 2012Provided customer service support, addressing client inquiries and ensuring satisfaction.Assistant Branch Manager
YKL Color Inc.- C. T. Photo Gallery, Philippines · 2011 — 2012Assisted in branch management, overseeing operations and supporting staff in daily tasks.Counter Personnel / Clerk
YKL Color Inc.- C. T. Photo Gallery, Philippines · 2007 — 2011Handled counter operations, managed customer transactions, and provided service to patrons.
Skills & Expertise
Education
- Bachelor's Degree in Information ManagementAteneo de Cagayan - Xavier University · — — 2006
Interested in this professional?
Sign in as an employer to save this profile or invite Ivy A. to a job.
Sign in as an employer