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Jabulile P. — Mid-Level IT System Administrator from South Africa

Jabulile P.

Mid-Level IT System Administrator

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Jabulile M. is an experienced System Administrator with a solid track record in IT environments, having worked at organizations such as Mitakyo ICT and Bidtravel Pty Ltd. With a background that includes managing Active Directory, administering Office 365 & Azure environments, and providing support for VPN configuration, Jabulile excels in server administration and security protocol implementation. At Mitakyo ICT, Jabulile configured Checkpoint Firewalls, managed Papercut and Sharp printers, and handled Aruba switches and Freshdesk helpdesk operations. At Bidtravel Pty Ltd, responsibilities included user and license management within Office 365, oversight of Trend Micro security, endpoint management, Mimecast email administration, and support for SharePoint Online and Genesys telephone systems. Jabulile holds certifications including CompTIA Security+ and AZ-500 in Microsoft Azure Security Technologies.

Experience

  • Service Technician

    Mitakyo ICT · 2023 — Present
    Configured and managed Checkpoint Firewall and VPN solutions. Administered Papercut and Sharp printers while providing server administration support. Managed Aruba switches and APs, and handled Freshdesk helpdesk operations. Implemented folder redirections and managed server profiles.
  • System Administrator

    Bidtravel Pty Ltd · 2017 — 2023
    Oversaw management of Office 365, including license assignments and account setups. Handled Freshdesk Helpdesk Management and maintained Aruba switches and APs. Administered Microsoft Azure and SharePoint Online environments, and managed the Genesys telephone systems with Jira Atlassian helpdesk support. Provided VPN configuration and laptop setup assistance, while administering Mimecast for email management and managing Active Directory with tasks such as OU management, account creation, and password resets.
  • Intern

    TCM Pty Ltd · 2016 — 2017
    Supported Active Directory user management and resolved issues with Outlook 2013 & 2016 installations. Delivered telephone support to end-users.

Skills & Expertise

Education

  • High Cert in Abet Training
    Unisa · — — 2012
  • Matric Completion
    Parklands Secondary School · 2007 — 2011

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