Jackielyn V.

Jackielyn A. is a dedicated Customer Service Specialist with a background in secondary education, holding a Bachelor of Art in English from Iligan Medical Center College. She enhances customer experiences through her adept problem-solving and communication skills, honed over years of experience in various domains. Working as an ESL Teacher for 51talk, based in China, she applies her TESOL certification to teach English to a diverse group of students, including adults, teenagers, and children. Previously, Jackielyn gained significant customer service experience as a service crew member at McDonald's in Iligan, where she addressed client inquiries, solved purchase problems, and trained junior crew members. Her skills also extend to schedule management, email correspondence, and social media management, complementing her role as a Virtual Assistant and Data Entry Specialist, where attention to detail and efficiency are paramount.