Jackson
Mid-Level Hospitality Operational Director
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About
Jackson C. is a seasoned Operational Director and Creative Director with a proven record across Indonesia’s creative, food & beverage, and event management sectors. With experience leading branding and marketing at Rever Studio & Nine Media, overseeing event execution with Win & Co Studio, and founding Jac’s Lifestyle, Jackson has managed all aspects of operational efficiency, from payroll administration to concept design and production cost control. At Bashiba, Seafood Segar 8 (SS8), and Kantin Anak Medan, he directed restaurant operations, developed SOPs, managed procurement, and controlled financial performance. His key hard skills include concept design, photography, cooking, and videography, consistently applied to optimize team performance and brand storytelling within the hospitality and creative industries.
Experience
Operational director
Seafood segar 8 (SS8) · 2023 — 2024Executed the restaurant concept and design layout, while leading both kitchen and service teams to maintain operational excellence. Established SOPs and negotiated employment terms, along with managing payroll and procuring quality daily ingredients.Operational director
KANTIN anak medan · 2023 — 2024Developed the restaurant's concept and layout, while managing teams across kitchen and service areas for operational success. Established SOPs, procured quality ingredients, and oversaw financial performance to boost profitability.CHEF
Bashiba · 2020 — 2022Created and executed the restaurant's concept and design layout. Led kitchen and service teams to ensure operational excellence, established Standard Operating Procedures (SOPs), and managed payroll processes while overseeing financial performance.Photographer & Social media consultant
Rever studio & nine media · 2014 — 2019Spearheaded branding and marketing initiatives to enhance market image. Conceptualized and directed photo shoots while managing staff schedules for operational efficiency, and administered payroll for timely employee compensation.Owner
Jac’s lifestyle · 2015 — 2018Developed a targeted menu in response to market demand and managed ingredient procurement to balance costs with quality. Directed branding and marketing strategies to increase visibility and performed daily cooking duties while implementing quality control measures.Event organizer
Win & co studio · 2013 — 2013Facilitated discussions on ideas and concepts to shape successful events. Managed the event timetable for a smooth flow of activities, and coordinated with operators and personnel for effective execution.Vice president
Blia yad indonesia · 2011 — 2013Assisted in strategizing initiatives to fulfill the organization's mission and led diverse teams to execute strategic goals while developing a two-year activity plan for sustained engagement.Head of public relation
Blia yad indonesia · 2010 — 2010Collaborated with the Human Resources team to cultivate young talent and enhanced the organization's public image by promoting its values in the community.Event comittee
Blia yad indonesia · 2007 — 2009Assisted in designing teamwork-building games and managed the budget and procurement necessary for successful event execution.Head of event activity
Blia yad indonesia · 2009 — 2009Conceptualized a one-year event activity calendar and identified promising young individuals for leadership development through managing Sunday events.Volunteer member for activity
Blia yad indonesia · 2007 — 2007Supported the committee in organizing successful events and gained insights into mental health and leadership.
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