Jade B.
Senior Office Manager
Open to offersNew to PlatformAbout
Jade B. is a seasoned administrator and manager with 20 years of expertise in managing multifaceted operations within the finance industry. She has a strong track record of ensuring the seamless integration of administrative processes with strategic objectives. Currently serving as an Office Manager at Vino123alwaysdoforyou (Pty) Ltd, Jade is instrumental in delegating responsibilities across departments, updating customer profiles, managing communications, and overseeing administrative duties including cash flow records, staff wages, and stock procurement. Previously, as a Back Office Administrator at ICAP Holdings (Pty) Ltd, she excelled in trade support, capturing and reconciling government bond trades, issuing bond confirmations, and resolving client inquiries. She holds a diploma in Secretarial and Business Administration from Kelly Green Oaks College and is proficient in Ms Excel and other advanced software tools.
Experience
Office Manager
VINO123alwaysdoforyou (Pty) Ltd · 2020 — PresentManage the delegation of tasks across various departments. Update daily customer profiles and maintain records of cash transactions using Excel. Approve or decline new accounts while handling the director's communications. Oversee all administrative responsibilities, including the management of company WhatsApp groups for different departments. Administer weekly staff wages and ensure timely account payments. Handle customer inquiries and requests on a daily basis. Responsible for purchasing stock and stationery, as well as debt collection. Organize all company meetings.Back Office Administrator, Switchboard Operator, Receptionist & Trade Support
ICAP HOLDINGS (Pty) LTD · 2000 — 2019Performed Trade Support by capturing daily Government Bond trades and reconciling revenue figures with front desk and finance teams. Issued Bond Confirmations to clients and reported daily revenue for Money Market, Derivatives, and Forex to relevant stakeholders. Compiled Exception Reports for multiple desks and resolved client queries. Managed the process of amending trades with Compliance Officer approval and assisted in investigations of trades flagged by compliance teams. Provided support in bond trade queries and was responsible for issuing Month-end Statements and Invoices while managing kitchen stock. Conducted switchboard operating and reception duties.
Skills & Expertise
Education
- Secretarial and Business Administration CourseKelly Green Oaks College · — — 1999
- MatricEnnerdale Secondary School · — — 1997
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