Jade M.

Jade Mark B. is a Virtual Assistant with a Bachelor of Arts in Broadcast Communication from Benedicto College, majoring in Broadcasting. His professional experience spans the communications, BPO, financial services, and local government sectors. Jade Mark served as Tier 3 Technical Support at Qualfon Philippines Inc., handling supervisors' calls and resolving escalated issues, and later worked in the Fraud and Claims department at Teleperformance Inc., managing international banking accounts flagged for critical review. Most recently, he contributed to city social welfare services in Mandaue City, assisting in relief operations during calamities. Jade Mark utilizes digital work management platforms such as Google Workspace, applies anti-fraud expertise, and maintains a focus on content coordination and clear communication across client relations and administrative support.