Jamaica J.

Oversaw the monthly processing of medical supply orders for over 500 active patients, ensuring timely delivery and enhancing patient satisfaction. Managed the scheduling of more than 150 patients weekly, maintaining accurate appointment records across various systems. Conducted insurance eligibility verifications and reviewed over 150 claims each week to mitigate denials and billing delays. Handled prior authorization requests with insurance companies to expedite approvals and reduce interruptions in services. Facilitated 15 daily prescription requests to primary care physicians to optimize patient care. Maintained precise and confidential patient records in accordance with HIPAA compliance to minimize audit risks. Acted as a primary support contact for patient and customer inquiries, resolving issues clearly and empathetically. Assisted in medical billing processes by gathering and organizing necessary documentation for effective claim submissions. Engaged with cross-functional teams to address data discrepancies and workflow challenges, ensuring smooth operational continuity.

Maintained organized site acquisition files for quick and accurate access to documentation, facilitating efficient project execution. Conducted reviews of contracts, permits, and zoning documents to ensure compliance with regulatory standards, preventing potential errors and delays. Monitored lease agreements, permits, and contract renewals to achieve timely submissions and avoid legal complications. Assisted in the preparation of lease packages, zoning applications, and permits, contributing to faster approval processes. Produced regular reports detailing project milestones, lease statuses, and documentation advancements, aiding management in decision-making. Coordinated schedules and meetings among internal teams, vendors, and external stakeholders to guarantee timely actions and accountability.