Jamaica B.

Jamaica N. is a dedicated Virtual Assistant with a proven track record in the insurance and construction industries. She excels in cold calling, managing communication, and coordinating client needs, particularly for auto and home insurance accounts. At All State Insurance Company, Jamaica made over 200 calls daily, identifying customer needs and scheduling appointments for insurance agents. As a Customer Service Representative at Inspiro Real Inc., she managed bid inquiries and communications for construction projects, ensuring precision and adherence to service standards. Previously, at Qualfon Dumaguete for Amazon, she resolved customer issues related to account concerns and logistics, always meeting high service quality standards. Her proficiency in CRM management and data entry, alongside her adaptability to remote work environments, underscores her capability to thrive under pressure and deliver exemplary customer service.