James L.
Open to offersNew to PlatformAbout
Hi! I'm James, a dedicated Virtual Assistant with over 2 years of experience in customer support, technical support, sales, and appointment setting. I have worked with international clients, managed CRM systems like HubSpot, handled inbound and outbound calls, and provided email and chat support. I am organized, dependable, and eager to help businesses save time and improve customer satisfaction. I'm ready to learn new tools and committed to delivering high-quality work.
Why hire me
You should hire me because I bring proven experience in customer support, technical support, appointment setting, and sales. I am a fast learner who adapts quickly to new tools and processes, and I take pride in providing excellent customer service. I am dependable, detail-oriented, and work well independently while meeting deadlines. I have experience using CRM systems, handling phone, email, and chat support, and resolving customer concerns professionally. Most importantly, I am eager to grow with your company, willing to learn, and committed to delivering high-quality work every day.
Experience
Technical Support
Go Online Solutions · 2024 — 2024Sales Representative / Appointment Setter Go Online Solutions (BOXABL Campaign) 2024 – 2025 Responsibilities: Conducted outbound calls to qualify prospective customers. Scheduled appointments for Senior Housing Advisors. Managed customer information and follow-ups using HubSpot CRM. Explained products, pricing, and financing options. Responded to customer inquiries via phone and email. Achievements: Consistently met and exceeded daily and weekly appointment-setting goals. Maintained accurate CRM records and ensured timely follow-ups. Helped improve lead conversion by qualifying high-potential prospects. Technical Support Representative Go Online Solutions (VOSKER / SPYPOINT) 2024 – 2025 Responsibilities: Provided technical support via phone, email, and chat. Assisted customers with troubleshooting,
Skills & Expertise
Education
- Bachelor Of Science Marine EngineeringUniversity Of Cebu · 2022 — 2022
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