James P.
Junior Virtual Assistant
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About
James P. is an aspiring Virtual Assistant based in Davao City, Philippines. With experience as a Service Crew and Customer Service Staff at Greenwich, he skillfully assisted customers with orders and inquiries, demonstrating proficiency in Customer Service and maintaining accuracy under pressure. James is adept in Google Workspace tools, including Docs, Sheets, and Drive, which enhance his capabilities in handling administrative and customer communication tasks. With a background in Business Communication and Computer Applications during his undergraduate studies in Marine Engineering at Agro Industrial College, he is well-prepared for remote work with a reliable internet connection and flexible availability for US, UK, and AU time zones. His skill set is further strengthened by Data Entry, Email Correspondence, and effective use of AI Tools like ChatGPT and Canva AI.
Experience
Service Crew / Customer Service Staff
Greenwich · 2025 — 2026Assisted customers with their orders, payments, and inquiries, ensuring a positive experience. Managed various tasks effectively during peak times while upholding accuracy and speed. Addressed customer issues in a professional manner and facilitated prompt resolutions. Collaborated with team members to enhance daily operations efficiency. Maintained cleanliness and adhered to company standards and procedures.
Skills & Expertise
Education
- Undergraduate Studies in Bachelor of Science in Marine Engineering (BSMARE)AGRO INDUSTIRAL COLLEGE
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