James E.
Mid-Level Virtual Assistant Operations Support
Open to offersNew to PlatformPortfolios
About
James R. is a detail-oriented Virtual Assistant based in Davao City, Philippines, excelling in executive administration, e-commerce operations, and social media management. With extensive experience supporting remote clients, he has honed his skills in shipment and inventory documentation, as well as email and calendar management. A pivotal role at Mindfulness Training & Wellness Consulting saw him adeptly handling administrative tasks, ensuring seamless workflow through precise digital records management. His work with Snapsnax Ventures, Inc. involved meticulous order processing and stock record maintenance, highlighting his reliability in logistics. In the US healthcare sector, he developed fillable forms, ensuring compliance and accuracy. Proficient in Google Workspace and Adobe Experience Manager, James is comfortable with AI tools like ChatGPT, enhancing operations management. His portfolios demonstrate a commitment to excellence across digital marketing and administrative support roles.
Experience
Shipping Clerk (Operations & Documentation Support)
Snapsnax Ventures, Inc. · 2026 — 2026Prepared and maintained documentation for shipping and delivery to ensure precise order processing. Coordinated with internal teams and external personnel regarding shipment preparation and dispatch. Updated stock, shipment, and inventory records for accuracy. Verified quantities and product details against shipment requirements, identifying discrepancies that required attention. Organized shipping records and digital files for efficient retrieval and tracking.Executive / Administrative Virtual Assistant
Mindfulness Training & Wellness Consulting · 2024 — 2026Managed various administrative tasks including email handling, scheduling, and data entry for a remote client. Maintained organized digital records to ensure effective workflow in a remote environment. Executed administrative duties accurately and in a timely manner while facilitating information coordination across different platforms.Digital Marketing Virtual Assistant / Social Media Manager
Outsourced Doers, Inc. · 2024 — 2025Created and scheduled social media content while managing ongoing content calendars. Developed captions and hashtags to meet engagement goals aligned with specific audience interests. Compiled and presented weekly engagement reports utilizing organized performance data.Forms Developer (Documentation & Compliance)
Next BPO Solution, Inc. · 2022 — 2024Developed and maintained fillable PDF forms using Adobe Experience Manager (AEM) for U.S. hospital clients. Conducted reviews of forms for accuracy, compliance, and usability according to documentation standards. Managed tasks that required precision and a high level of attention to detail.Content Moderator
Alorica Teleservices Inc. · 2021 — 2022Reviewed user-generated content to ensure compliance with platform guidelines, documenting and reporting any violations found.Customer Service Representative
Sutherland Global Services Philippines, Inc. · 2019 — 2021Managed customer inquiries through calls, email, and chat, addressing account, subscription, and cancellation requests. Provided troubleshooting assistance for issues related to a major streaming platform's application.
Skills & Expertise
Education
- Alternative Learning System (ALS) High School CompletionTagum City National High School · — — 2012
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